At NEXINA HEALTH AND WELLNESS, your privacy is our priority. We are committed to safeguarding your personal information and maintaining the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase through our website.
1. Information We Collect
We collect only the information necessary to provide our products and services effectively. This includes:
1.1 Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
1.2 Order & Transaction Data
- Purchase history
- Product preferences
- Payment method details (Note: We do not store full credit/debit card information; payments are processed through secure third-party gateways)
1.3 Automatically Collected Data
When you browse our website, we may collect:
- IP address
- Browser type
- Device information
- Cookies and usage data (for improving website performance)
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
- Processing and fulfilling orders, including shipment and delivery
- Providing customer support and responding to inquiries
- Improving our website, products, and services
- Sending order confirmations, updates, and promotional offers (only with your consent)
- Preventing fraud, ensuring security, and complying with legal obligations
3. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
Your data may be shared only in the following situations:
3.1 Service Providers
Trusted third parties who help us operate our business, such as:
- Logistics & delivery partners
- Payment gateway providers
- Marketing or analytics services (if used)
These partners are obligated to keep your information confidential.
3.2 Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to lawful requests from government authorities
- Protect our rights, users, or the public
4. Data Security
We use industry-standard security measures to protect your data, including:
- Secure Socket Layer (SSL) encryption
- Secure payment gateways
- Regular monitoring of systems
However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website performance
You may choose to disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Ask for deletion of your information (subject to legal obligations)
- Withdraw consent for marketing communications
- Request a copy of your stored information
To exercise these rights, contact us at contact@nexinahealth.com.
7. Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Improve services
Once no longer needed, data is safely deleted or anonymized.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review their privacy policies before sharing your information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect information from children. If we become aware of such data, we will delete it promptly.
10. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Updates will be posted on this page with the “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: contact@nexinahealth.com
🏬 Company: NEXINA HEALTH AND WELLNESS